Sometimes employees don’t get mad, they get even. I plot pretty much every single day how I can get even with these idiotic assholes, but so far I’ve come up with nothing. One employee was much better at plotting than me and ended up getting pretty fucking even.
I’m on the phone with some raging bitch who’s pissed about something I don’t give a fuck about. She’s insistent on talking to a previous agent who was working with her the previous week.
Customer: “I need to speak with John, he promised me he would get a technician out here today!”
Winston: “Well let me see if I can track John down then.”
Customer: “No, you get up and you find him right now!”
See the demanding bullshit I deal with on a regular basis? I put the raging bitch on hold and tried to track down John, the poor employee that had to deal with this psycho. I looked him up in our directory, and it turned out he had just quit earlier in the week. Smart bastard. That’s par for the course as the turnover is fucking unreal at Telescreen.
Winston: “I’m sorry ma’am, but it looks like John quit earlier this week. I’m not sure if you had tried calling him…”
Customer: “You’re damn right I have! I’ve been trying to call him all week, why do you think I’m so frustrated? Every time I called that number, you know what I got? A phone sex line. S-E-X! You know, that porno stuff. Can you believe that?”