Considering the type of employees at Telescreen, you would figure it’s not that hard of a job. If you barely need a high school degree, limited “customer service experience,” and must be a chain smoker with two kids driving a rusty pinto, you would think the job is pretty fucking easy.
From reading some of my past blog posts, I’m sure you also get the sense that this it’s probably one of the more stressful jobs out there. Take a normal cubicle job, but toss in appeasing the screaming toothless redneck while navigating ten different near-obsolete applications as quickly as possible, and you’ve got a recipe for a shit job.
Me, I like to keep shit simple. That turns a stressful job into sometimes, an easy job. For example, some dumbass calls in and starts bitching about their bill. I throw free shit and money at them. They then quit bitching, hang up the phone, and leave me the fuck alone. See how simple that is?
Of course it’s not always that easy, but if you strive for simplicity, it really makes the days a lot easier. In a place filled with ESP’s, easy is a key savior of sanity.
Some employees aren’t quite that enlightened. They go by the book and seem to think they can solve everything using the bullshit mandates from the upper echelon of Telescreen. Of course all of the rules thrown at us don’t help us with our jobs, but only impede them. You’ve got to think outside of the box, and well, actually think in the first place to survive the day to day.