I think it’s been pretty firmly established by now that Rednecks encompass a large portion of the Telescreen customer base. Hey, they cater to the “rural individuals,” and the agents get to reap the, um, rewards.
The customers aren’t the only “rural individuals” we get to deal with in Super Department. A few of the call centers are down in Texas and South Carolina. We talk to a ton of agents hailing from The South or Texas (since Texas is kind of a country unto itself). Because they’re usually pretty tolerable, I like to leave my fellow agents alone on the blog. They’re suffering just like me and don’t usually deserve to be ridiculed. Sure I have a whole category called “Perplexed Employees,” but for the most part, agents are a far cry from most of the raging lunatics we talk to. So I go by the mantra to just let a Redneck be. Kind of like when you see a rattlesnake in the woods. It won’t bite you as long as you leave it the fuck alone. So when I drive past a trailer park, I let the residents be, instead of pulling in and yelling, “Ronald Reagan is a piece of shit!”